I … So if the direct plug way is not working, and if you have a USB HUB device, connecting the USB receiver to the HUB device will be another test choice. The Recovery HD is there (disk0s3 650mb) but it does not show in System Preference>StartUp Disk. I called Apple support, and they gave a simple fix not mentioned above. If so, then restart your system normally and check if the keyboard is working fine. Under Mac OS X menubar -> Bluetooth icon, both devices are reported as ‘connected’. Sometimes Magic Mouse or Apple Bluetooth keyboard not connecting to Mac computer. Hold these keys until the computer restarts and you hear the startup sound for a second time. There are several methods that you can use to work around this behavior: Use a PS/2-style keyboard or mouse. You can pretty much be sure it’s not disabled if you can still use your USB device while in the pre-boot environment. The keyboard or mouse is Bluetooth 2.0, 2.1, 3.0, or 4.0. Nor can I reset the PRAM etc. The only way to enable a USB keyboard after your disabled USB in the BIOS is to either use a PS2 mouse or remove the CMOS battery off the motherboard! How to pair your Magic Keyboard to your Mac; How to check the battery charge level for the Magic Keyboard on your Mac Many users have reported Mac Bluetooth issues that cause connected devices to behave erratically.These problems resulted in my Wireless Keyboard, Magic Trackpad and Mouse not working correct fly (i.e., erratic cursor movement) and disconnecting frequently.. After upgrading my iMac to Sierra, my extended USB keyboard was not recognized. In Device Manager, click the arrow next to Bluetooth, and select the Bluetooth radio. How to start the Startup Manager. Its best to try another keyboard that is wired to determine which device may have a problem. Then try to pair it. It is possible that your Keyboard is not properly connected to your computer. You can check these settings by doing the following:  Windows 10: Right-click on Start, and select Device Manager. Turn on your Mac. Controls/Input. For information about how to do this, view the REFERENCES section in this article. Unplug the Mac from the wall, wait >15 sec, plug in, reboot holding the start button for at … Try the following tips: Switch the keyboard’s cable to another USB port on the same Mac, if possible. ; Click the arrow or press return on your keyboard. My wife has a 27" iMac and whenever the machine starts up the USB keyboard (original Apple) is not functional. Press the power button and then immediately hold down the option, command, P and R keys until you hear the second chime and then release the keys. check the BIOS and see if somehow USB was disabled. Still not … Also, try replacing the batteries. Press and hold the Command-Option-P-R keys immediately after you hear the startup sound. 2. So no keys will work from turning on Mac laptops but will detect in windows os that is installed in MacBook. I bought the magic mouse and trackpad new at the same time that I purchased the Mac mini. But some people like to use the USB HUB. In this post, I describe the steps I took to troubleshoot the Bluetooth issues I have had on my Retina 5K iMac running macOS. Enable BIOS USB legacy support. 0. Wireless keyboard not connecting on startup. To manage your startup items, open your Mac’s System Preferences. January 3, 2021. So I believe that somehow the iMac thinks it's still paired with the keyboard, while the keyboard knows nothing about this. If you buy a new Retina 4K iMac or Retina 5K iMac it'll come with a Magic Keyboard pre-paired and ready to go. It was not a case of having paired the devices with another Mac computer. 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