Select thirds option and tap on ‘‘ START LIVE CHAT ” button. Share. English (US) Region. Consumer Electronics Xperia Mobile & Smart Devices VAIO PCs PlayStation Broadcast & Professional. Get ready to hop across to a new platform and continue your progress. ... (PS4) accounts. – A Simple Guide, PS5 DualSense Haptic Feedback: How It Works – A Simple Guide, https://scea.secure.force.com/PreChatEnglishForm/, How To Connect Bluetooth Headphones To PS4, How to fix your PS4 controller syncing issues, PSN Error WC-40382-7: How To Fix Card Issues On PlayStation Store, PlayStation VR – How To Fix Blurry Vision, PS4 Troubleshooting: How To Fix Auto-Eject Loop, How To Fix PS4 ‘Game Saved Data Cannot Upload’ Error, Guide: Here’s How You Fix Those PS5 WiFi 5GHz Issues Which Stop Your Downloads, Guide: Best Free PS5 Games – Great PS5 Games At Zero Cost. Guide: Can PS4 Saves Made On PS5 Be Used On PS4, PS5 DualShock 4 Compatibility – A Simple Guide, PS5 Backwards Compatibility Explained – A Simple Guide, Does PS5 DualSense Controller Work On PS4? Don’t include personal or financial information in a public Tweet to keep yourself protected. When PS5 releases in 2020, we would also expect those same channels to be available when customers want to get in contact with Sony regarding its next-generation PlayStation, too. Finally, Click on ‘‘ Chat Now ” button. Fast and Powerful. You need a 2K Support account to chat with us. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. Went through the chat bot a few times and then went to the live chat link, then hit chat, then it led me right back to the chat bot. PlayStation Support, PS4 Customer Service: Live Chat, Email and Telephone Number. Billing. No matter where you’re located or what site you’re redirected to, you’ll still be able to access the same features and use the live-chatting service. Any tips? We are planning to open up Creator Code changes for everyone in early 2021, and appreciate your patience as we continue to build better systems to support all Epic Creators. Need to contact PS4 tech support, PlayStation support or with PS4 customer care? If you don’t hear anything from them after more than 2 days, send a direct message asking them to contact you. Whether you can get a live chat option depends on where you live and the time of day you try to contact a game advisor. In the event you lose access to your Ubisoft Account, we will be happy to help you recover it. Europe. We would like to show you a description here but the site won’t allow us. Watch a video to see how remote tech support works. Recover your account. Just tweet @AskPS_UK between 9.00-23.00 Mon- Sun, Or, you can email the team at: [email protected], Opening times: Monday-Friday 8:00AM – 8:00PM PST, There’s also the opportunity to Live Chat with customer service at this link: https://scea.secure.force.com/PreChatEnglishForm/, Or contact customer service via Twitter: @AskPlayStation. Select “Continue” on the dialog box. On a PS4™ system, select the PlayStation ™ Store icon on the system home screen. Now, I cannot find it anywhere, Does anybody else have it? Thanks to all authors for creating a page that has been read 43,297 times. Input the information and then click on the option to start a live chat. There are many solutions out there from players who have had the same problems, but if you’re still having not luck here’s how you get in touch with Sony PlayStation in the UK and US. You must have an account and be logged in to your user profile in order to use the live chat feature. If you don't have one, select "Sign In" at the top of the page, and then click "Sign up" on the pop-up window. Can I have a replacement delivered or can exchange the one I have in a store?”. Use the live chat if you can’t call the customer service line, or you need help with a technical problem you’re having with your console. Read help articles, troubleshooting steps, or open a support ticket to get back in the game. Just want to upgrade my Avengers pre-order to the digital edition Dig deeper and easily find your answers. Deep discounts, curated collections and seasonal sales on PS5, PS4 and PS VR hits, all in one place. Last Updated: October 24, 2020 We know ads can be annoying, but they’re what allow us to make all of wikiHow available for free. Please select the scenario that best describes your situation. Email is the best way to receive an official response from PlayStation regarding a problem that you’re having if you need one for your records or for a lawsuit. CMG is all about making it easier for you to turn your abilities into money-making opportunities. Here are all the details you need: Opening times: Monday-Saturday 10.30am- 7.30pm BST, The UK also has excellent support on Twitter, with a team who responds quickly to your questions. Americas & Southeast Asia. Sony Support - Live Chat. GTA Online on PS5 will reportedly use Rockstar’s updated RAGE Engine, according to new lines of code which have been found in the game. Got a problem with your PS4, PS3, Vita or PlayStation VR headset? Taiwan. Experience lightning-fast loading with an ultra-high speed SSD, deeper immersion with support for haptic feedback, adaptive triggers and 3D Audio, and an all-new generation of incredible PlayStation® games. There are multiple options for you to use to reach a customer service representative directly or send a message to PlayStation. 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