Your cancellation rate looks at the number of trips you cancel compared to the total number of trips that you accept in the last 30 days (since you last took a trip). You earn points during fixed 3-month periods. Read all the latest news and updates on Uber Driver Rewards only on News18.com. Do I receive a point for trips where the rider has cancelled? Don't have an account? But if you earn 1,200 points from 1 November to 31 January, you’ll drop down from Platinum to Gold status for the 3-month period beginning 1 February. So long as you meet the rating and cancellation rate requirements, you can earn Gold status with 1,000 points, Platinum with 1,800 points and Diamond with 2,800 points. In mid-2019 Uber began implementing a loyalty program for driver-partners in Australia and NZ labelled as Uber Pro. It is still available for delivery-partners. For full program terms and conditions see here, Caltex fuel discount, free Foodary Express coffee, Discounted business support services: Airtax, QuickBooks, H&R Block, Optus. It's free and easy. Help Return to the landing page. Thank you for your patience as we expand Uber Rewards everywhere. Different status tiers give access to different rewards. Other restrictions apply. Regardless, Uber has built trust over the years and have developed a system to reward its drivers and employees so they pour out their hearts to make customers happy. Do I earn more points for trips with surge? Become an Uber driver in Perth: Vehicle requirements, getting a rideshare license, inspections and everything else you need to get started. Customers can earn points both in Australia and overseas on rides with Uber and orders with UberEats. Uber has been accused of "wage theft" by some of its drivers, who say they have been "deceived" into taking pay cuts under recent policy changes. Australia's best Uber drivers are raking in more than $2,500 in tips per month by gifting customers chocolates and poems, carrying chargers for every phone and creating bespoke playlists. Some rewards (like seeing the trip duration and direction before accepting a trip and priority airport rematch) are applied automatically as soon as you unlock them. 3 points per AUD spent on Uber Premier rides. Delivery-partners that only do Uber Eats are not eligible for Uber Pro at this time. How are my cancellation rate and driver rating calculated? See terms and conditions. Here’s how it works and what perks you’ll receive from it. With Uber Rewards you earn points with every eligible dollar spent on rides with Uber and orders with Uber Eats. and has dominated the market by 77%. From fuel discounts and free Foodary Express coffee, to seeing your trip duration and direction before accepting, and priority airport rematches at selected airports. Uber Rewards Blue is automatically assigned to each Uber rider when they join the program, although not everyone will begin at Blue. Sign up to drive; Start ordering with Uber Eats. You will receive the same number of points for trips that have surge pricing as for trips that do not have surge pricing. Drivers in Australia have an average income of $35 to $40 per hour before Uber takes its 27.5% cut. Uber has reportedly settled a case with a former Uber Eats driver who was axed after being 10 minutes late with a delivery, according to the Sydney Morning Herald. During busy hours, you’ll be covered by a promotion up to a certain price between your two favourite places. ¹Excludes UberTaxi and JUMP bikes and scooters. You can find information about all of your rewards in the Rewards section of your Driver app. Continue enjoying rewards until the end of the next 3-month period by keeping your star rating above 4.7 and cancellation rate below 3%. May 13 / Australia. Uber Rewards. Does a trip need to begin or end during a 5-point hour for me to receive 5 points? Uber Eats drivers can also earn rewards. You earn points by completing trips. So-called “Uber Pro driver partners” can earn credits toward a car, which along with other incentives, puts more money in drivers’ pockets. Uber has launched a rewards program for Australian customers. In Australia and the US, Uber drivers make 75% of their weekly fare total. You can keep track of your points and rewards at any time in the Rewards section of your Driver app. Language Visit our Facebook page This link opens a new window. You can find more information and in some cases redeem rewards through clicking the links below. Uber Rewards is a way to rack up points and access exclusive membership benefits for riding with Uber or ordering with Uber Eats. Order now. There are more than 74,000 Uber drivers across Australia. When you earn enough points to unlock the next status tier, you start enjoying your new rewards right away. Driving Rewards cell carrier discounts for qualifying driver-partners include: AT&T - 300 MB data transfer - Unlimited Talk & Text - $25/month - 20% off other plans - An additional 1GB/month free SPRINT - For a limited time, get Unlimited for $19 mo./line for 5 lines. If you then decrease your cancellation rate to 3%, you will unlock Platinum status and rewards. Read all news including political news, current affairs and news headlines online on Uber Driver Rewards today. Hence, Uber consistently fulfills 40 million rides every month in the U.S . This means you’ll only have access to Blue rewards. For full program overview and T&Cs please click here. See Benefits Terms for details. Monday - Thursday, 7am - 9am and 5pm - 7pm, Saturday - Sunday, 12am - 5am and 9am - 11:59pm. Do I earn more points for completing trips with certain ride options? When Uber Rewards becomes available to you, you'll see the signup screen pop up in your Uber or Uber Eats app and/or you'll get an email invitation asking you to join our program. For Brisbane’s top-tipped Uber driver Suzanne Bell, what started out as a hobby fast became an “obsession”. Open your Uber app, tap the menu icon in the top left corner, and select Uber Rewards from the list. To reach Gold, Platinum or Diamond tiers, you’ll need to do two things: Points are accumulated over fixed 3-month periods (for example: 1 August to 31 October). Terms apply. ²Membership levels are Blue (available to everyone), Gold (unlocks at 1,200 points), Platinum (unlocks at 4,000 points), and Diamond (unlocks at 7,500 points). Skip to Content ... Icon used to display ride with Uber cta. When will I be able to unlock a new membership level? Share. Uber Pro is a driver-partner program that recognises your commitment and effort with rewards designed to help you reach your goals - on and off the road. See Benefits Terms for details. Tap Join for free to start the signup process. Can I earn points and access benefits overseas. Whilst drivers earned points for completing trips under both programs, Uber Pro offers more rewards to driver-partners and has different tiers and eligibility criteria. How do I know what membership level I am in? Right now, points cannot be earned on bike rides or scooter rides. Simply go to your Profile, tap on your Uber Pro status and then click on any of the rewards listed to find out more and access your in-app Pro card. Uber and other rideshare drivers are earning an average of $12 an hour during the Covid-19 pandemic, and 17% have been sexually harassed or assaulted by passengers, according to … As soon as you improve your rating or cancellation rate during the 3-month period, you’ll gain access to whatever tier your points qualify you for. To get more information, tap the menu icon in the Driver app, then tap Uber Pro and the right arrow near the top of … (Trevor Long) There are 3.8 million active Uber users in Australia, part of a global 100 … You’ll earn: 1 point per AUD spent on UberPool rides and UberEats orders. It does not include trips where the rider cancels. By driving with Uber, you earn points and unlock status tiers. To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and maintain certain ratings. Points will then reset at the start of each new 3-month period. It’s free to join, and you’ll start earning points for every eligible dollar spent on rides and orders.¹, Whether you’re just starting out or you ride with Uber every day you can rack up points and access exclusive membership benefits at each level.², Uber Rewards members get access to special offers. To find out if Uber Rewards is available to you, look for an invitation in your app. With Uber Rewards, you’ll unlock benefits based on your membership level. Our Diamond tier partners will unlock exclusive access to Diamond trained support. With Uber Pro, there are four status tiers: Blue, Gold, Platinum and Diamond. This means that you won’t earn points if a rider cancels your trip. Do I need to pay to take part in Uber Pro? Uber Pro is a driver-partner program that recognises your commitment and effort with rewards designed to help you reach your goals - on and off the road. Benefits. If I earn enough points to unlock the next level, when do I upgrade? Uber Rewards terms detail table. You will receive the same number of points per completed trip regardless of what type of trip - UberX, UberPool, Uber Comfort, Uber Premium, etc. What are all the benefits that I can earn? Last month, it was reported Uber drivers were being told they would be paid rewards of up to $14,000 to encourage them to buy shares and to keep driving for Uber, not competitors. The higher the tier, the more rewards you’ll have access to. Take a moment to review the Terms and Conditions, and tap Accept. Sign up to ride. Uber Rewards Australia. Enjoy Premier for the price of UberX with up to 50% off one ride each month, Earn 1 point per eligible $1 on UberPool & Uber Eats, Earn 3 points per eligible $1 on Uber Premier. Loyalty Program Information and Tiers. No, it’s completely free for Uber driver-partners to be part of the rewards program. You only receive points for trips that are completed. To learn more about how to redeem rewards, visit the rewards section of your Uber driver app. Next. During off-peak times you’ll earn 1 point for every trip, and during peak times you’ll earn 5 points. You’ll keep access to those rewards for the remainder of the 3-month period and for the next 3-month period so long as you continue to meet the rating and cancellation rate criteria. Your star rating is the average of the ratings provided by riders for your 500 most recent trips. Click here for more information. You’re now an Uber Rewards member! Get help with your Uber account, a recent trip, or browse through frequently asked questions. Uber is expanding a new rewards program for drivers. If you don’t see it, it will be coming soon. How many points do I need to reach different tiers? Earn 1 point per eligible $1 on UberPool. What happens if I earn less points during a 3-month period than I had earned the 3-month period before? Uber has announced it’s launching Uber Rewards in 2020, making Australia the third country in the world to receive the loyalty program. Sign In Email or mobile number. Every driver who successfully completes a trip on off-peak times will get 1 point, in peak times they will get 5 points. *Program rewards vary by location and are subject to change. Driver-partners will still have access to 24/7 support (in the app, over the phone, and in person), Partner Support insurance, counselling services and business support services. You’ll see a signup screen with information about the program. You’ll earn 1 point for each trip you complete during off-peak times, and 5 points for each trip during peak times. Momentum was a loyalty program that Uber offered to driver-partners before the launch of Uber Pro on 1 August 2019. The health and safety of the Uber community is always our priority. “I’ve been driving for 22 months. Join Uber Rewards from your app. Uber Pro the ride-hailing app's driver reward program expands to 20 more U.S. cities and soon in Mexico. Find all news including political news, current affairs and news headlines online on Uber Driver Rewards today. You earn points by completing trips. Your membership level is determined by your last 6 months of spend with Uber and orders with Uber Eats at the time of enrolment. 2 points per AUD spent on UberX, UberXL, Comfort and Assist rides. For example, if you earned 1,900 points and kept a 4.8 rating and 3% cancellation rate from 1 August to 31 October, you’ll have access to Platinum rewards from 1 November to 31 January (so long as your driver rating and cancellation rate meet the requirements explained above). Here’s what you need to do: Be at least 21 years of age. All driver-partners qualify for Blue status regardless of how many points they have or what their star rating and cancellation rate are. What happens if my cancellation rate or driver rating drop below the eligibility requirements? If you unlock a new tier, you’ll get access to that tier’s rewards right away. We are actively monitoring the coronavirus (COVID‑19) situation and are taking steps to help keep those that rely on our platform safe. Do I get points for Uber Eats deliveries? Rewards described on this page may not be available in all cities where Uber Pro is available. How many points you earn during each 3-month period determines what rewards you can access for the next 3-month period. Get all the latest news and updates on Uber Driver Rewards only on News18.com. If you’re an Uber driver-partner and also receive Uber Eats delivery requests, you will receive points for Uber Eats deliveries as well. You can see the full list of rewards at any time in the Rewards section of your Driver app. Earn points: Each tier has a certain number of points that you’ll need to reach in order to get access to that tier’s rewards. For example, if you have 1,900 points, a 4.8 rating and a 4% cancellation rate, you will have access to Blue rewards. You can check in-app what membership level you are in. Surge does not impact the number of points you earn. Become a driver. See Program Terms for details. You will earn points on international trips or orders once the amount spent is translated into the local currency, but you can only access rewards or redeem benefits in your home country. Keep your rating to 4.7 or above and cancellation rate to 3% or below. Each UberPool dropoff will count as one completed trip. Please note that additional third party terms and conditions may apply to certain rewards. You can drive with Uber even if you don't own a car. We are now offering our own special discount for Uber Drivers, where you will receive 22% off the regular price of our custom seat covers.We are super happy to be able to offer this to all Uber Drivers in the United States and Canada! 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